Your Responsibilities

• Installation of System Servers and Infrastructure Systems like printers, switches, firewalls and server side applications
• 1 st level enduser support in Ostrava on site for office and production users and in remotely for Hilite employees worldwide
• 2 nd level enduser support in Ostrava on site for office and production users and in remotely for Hilite employees worldwide
• Performed common service support, service control, HW, SW installation, LAN configuration, users account management, connectivity management
• Responsible related IT support (computer, network, backup and system)
• Processing and tracking of issues in the company‘s own Help Desk
• Oversee planning, development and implementation of IT service processes and procedures
• Report to IT Infrastructure Manager

Requirements

• 3-year standard vocational training, preferably in the field of computer science and operational experience or comparable
• Qualified further training: certifications regarding various IT systems and Service Processes (ITIL)
• Additional qualification: In-depth knowledge of specific software tools such as Microsoft client and server operating systems and client application such as Microsoft Outlook.
• Flexibility, collaboration, communication: within the scope of the task
• English fluent

We can offer you

• 5 weeks of paid vacation, 3 sick days/year
• Meal vouchers (111CZK/working day)
• Travel allowance (2,5CZK/km)
• Contribution for pension insurance 1000CZK/ Month
• 6000CZK/ Year to Benefit+ Card (1500CZK/1Q)
• 1 Home Office per week
• Flexible working hours (You should be present in the office from 09:00 to 14:00.)

Other information

Starting date: Immediatelly